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Human Capability

Human Capability

Human capability, the fifth determinant, is about people, their strengths, weaknesses, values and how they are likely to best work together to achieve the organization’s vision. 

The ability to work is one of the most important human endeavors and ideally, every individual should have the opportunity to work to his or her maximum level of capability. Thanks to Elliot Jaques[1], our potential capability can be measured. It’s possible for realistic and meaningful job roles, careers and career plans to be put together using science, not guesswork.

The four major elements of human capability include:

  • The level of complexity of mental processing (CMP) which we are capable of,
  • Our value (interest in) or commitment to particular work (V),
  • The extent to which we possess the knowledge and skills for particular work (K/S), and
  • Our expression of requisite behaviors which enable us to function effectively and harmoniously within the culture of the organization.

In short, Jacques framework[2] makes its possible to remove some of the guesswork in finding and placing the right people in the right jobs.  This is the critical step to enabling people to express their full capability, a prerequisite to gaining full engagement and productivity within a workforce.

Human Capability: Questions For Further Discovery

  1. How many employees are performing in roles below their capability (underutilized)?
  2. Are there some employees in jobs that they shouldn’t be?
  3. Is there equal pay for equal work?
  4. How would you describe morale?
 

Redline’s services and deliverables for strengthening human capability

Talent Pool Management

  • Executive advisory
  • Capability, emotional competency and role complexity assessments
  • Recruitment  strategies
  • Employee retention plans
  • Equitable compensation strategies
  • Succession plans
  • Management of organizational relationships
  • Conflict management and resolution
Performance Appraisals
  • Individual and 360 multi-rater assessments
  • Individual performance coaching sessions
  • Team performance appraisals
  • Birkman Reports and Consultations
  • Online performance evaluations (HR Online)
Team and talent pool development
  • Building trust based cultures
  • Leadership and managerial development plans and programs

View a summary of determinants, questions and Redline services (PDF format)


[1] Jacques & Cason, Human Capability
[2] See Elliot Jaques, Requisite Organization, 2nd Edition, Cason & Hall




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